How to Be an Even Better Listener: A Practical Guide for Hospice and Palliative Care Volunteers

Using a combination of compelling vignettes and reflective exercises, Robert Mundle provides readers with practical strategies to enhance their communication skills. Although directed to a hospice volunteer audience, this guide proves a useful resource  for all involved in caring for those facing end of life. Mundle highlights the importance of creating space for the patient's voice to be heard.