How do I use this site?

It's up to you to decide what works best for you. You can move through the modules in order or start on a topic that interests you. You may find that some topics or sections are more useful as caregiving needs change. There are nine modules, all of which include text and videos. You choose the content you are interested in. You can pick certain subjects or browse through all of the content. You can visit the site as many times as you want.


Is there a cost?

There is no charge for Canadians to access the modules and content.


Getting started

The home page includes a list of modules. Click on a module to begin.


Finding content and moving through modules

Content is arranged in chapters and pages. Click a Chapter to see the pages and topics covered. You can move through the module pages using the list on the left-hand side or using the arrows at the bottom of the page. To return to the home page click the logo at the top left of the screen. Some modules include video clips showing how to do caregiving tasks or people sharing their experiences.

  • Click on the play > button to start the video.
  • To view full screen click the four arrows icon in the right bottom corner.
  • Press esc (escape) button to exit full screen.

Some of the pages have interactive features, including content sliders, flip boxes, and pop-up boxes that will provide more in-depth information. Follow the instructions to open the content.

There are no tests or exams. Questions for reflection are included to help you think about your experience. Each module also contains multiple links to helpful resources to learn more.


What if I become distressed?

The content may cause uncomfortable or strong emotions. If this happens, you may wish to stop viewing the content (you can return to the content later). You may want to contact a trusted family member, friend or colleague. You can also connect with the Canadian Virtual Hospice’s healthcare team by accessing our Ask a Professional feature. A member of the Canadian Virtual Hospice team will respond within three business days to your question (not including Canadian statutory holidays). There is no charge for this service. This service is only available to residents of Canada.


Connect with others

The Canadian Virtual Hospice’s Discussion Forums provide a safe environment where you can communicate with caring people who are in a similar situation. It is a good place to share experiences and find support. You can view discussions without becoming a member.


What is the survey at the end of the modules?

Your feedback helps us to improve. The survey at the end of each module takes about two minutes to complete. Your responses tell us what is working well and what needs to be improved. It will guide upgrades and helps our funders understand the impact of their investment.


Can I use a cell phone or tablet?

This site is compatible with all platforms using any browser (e.g. Chrome, Safari). You can scroll through it using cellphones, tablets, personal computers.


What if I have questions?

If you have questions, email us at


What if I have technical problems?

If you have trouble, please contact


Disclaimer and privacy

This information is not meant to replace professional services. Individuals who use this content do so by their own choice. While care has been taken to ensure that this course reflects the state of general knowledge and expert consensus about end-of-life and grief at the date of publication, Canadian Virtual Hospice does not make any warranty or guarantee in respect to any of the contents or information nor accept responsibility or liability whatsoever for any errors or omissions, regardless of whether those errors or omissions were made negligently or otherwise. For further information, view our Privacy Policy and Legal Notices.