Courses and Conferences

Clinicians involved in palliative care are inclined to be sensitive to the humanistic aspects clinical practice – foremost among them being good communication. For both children and their families choosing the time, manner, environment and context into which communication about care that is oriented towards optimizing the quality of their days throughout a disease trajectory is extremely important. This webinar will explore the scope of communication concerns – both verbal and non-verbal – that all clinicians should be aware of. Strategies around active listening, reflection and an effort to engage in relational communication – directed at the human relationship within the clinical encounter more so than the disease/treatment or simply patient in isolation – with an allowance for timely silence, acknowledgment of suffering and emotional validation will be discussed. Finally, the importance of key words – those that may be easily taken out of context, or heard differently than intended – will be addressed.